Returns + Refunds
If you are not completely satisfied with your purchase for any reason, please email us at firstname.lastname@example.org to arrange a return. Returns are accepted within 5 days of purchase. Please note, we do not accept returns or exchanges on pre-order and discounted items.
Pack your item(s) securely in the original product packaging, if possible. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. All items must be unworn, unaltered and unwashed.
All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.
Items that are defective, damaged, or wrongly shipped, please contact Customer Service within 48 hours upon receiving package.
Once we have received the return, we will process it within 7 days. Your refund will be credit back to the original method of payment used to place the order. Refunds may take an additional 5-7 days depending on your bank. We will email you at the email your order was placed with notifying you when we process your refund.
For questions, contact our customer service at Support@Simplicitie.com so we can assist you.
ALL WHOLESALE, DROP SHIPPING & PRIVATE LABEL ORDERS ARE FINAL SALE.