Help Center

We use 95% Rayon, 5% Spandex to make most of our items. However, we may use other types of fabrics for specific styles. You will be able to find what type of fabric we use for each style in the description section.

We recommend hand washing all Simplicitie clothing so that they will keep their shape and form for years to come. However, if you decide to machine wash, please note to machine wash cold and lay flat to dry.

All of our clothing are made in Los Angeles, CA. The fabric is outsourced, however we cut and sew everything in house.

All Simplicitie clothing are made true to size. Please refer to our size guide for the exact measurements. They're located underneath the available sizes on the product page. For any additional questions, email us -- support@simplicitie.com. We will ask your typical size and how you like to wear your pants so we can suggest the best size for you!

All orders are fulfilled within 1-3 business days from the date the order is placed. Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.Currently, we offer free ground shipping domestically to the U.S. (including Alaska and Hawaii) on all orders. If you need the pants ASAP, we also offer expedited shipping on the checkout page. We now ship internationally to most countries. If we do not ship to your country, email support@simplicitie.com and we'll see what we can do. Please note that international customers are responsible for duties and taxes upon delivery.

We currently use USPS and UPS for orders placed in USA. We use UPS or DHL for all international orders.

Yes, we currently ship all over the world and to P.O. Boxes.

Return & Exchange Policy

At Simplicitie, we are committed to you. We're able to offer you amazing one of a kind pieces because we produce everything in house and each item is custom made to order by hand. Therefore, we can only process an exchange within 7 days the order was received if the we have the item in stock. Unfortunately, we are unable to accept returns. However, we want you to be delighted. If something doesn't meet your expectations, we're committed to doing our best to find a solution. For questions, contact our customer service at support@simplicitie.com so we can assist you. 

ALL WHOLESALE, DROP SHIPPING & PRIVATE LABEL ORDERS ARE FINAL SALE.

If you receive an item that you believe is damaged or incorrect, please reach out to our customer happiness team immediately by emailing support@simplicitie.com.

Please allow 3 - 8 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.

Because we want to get your pieces to you ASAP, we are unable to cancel or make changes to an order once it has been submitted. If it’s not everything you dreamed or just not the perfect fit, no problem! Simply email us at happiness@simplicitie.com

If there is a delay in shipping, please reach out to happiness@simplicitie.com. We aim to get everything to you in a timely manner so you can wear your order ASAP, but sometimes things happen. One of our amazing Customer Happiness reps will help you find a solution.

Please email the following information to support@simplicitie.com we will get back to you within 24-48 hours.

First Name, Last Name:

Email Address:

Phone Number:

Shop Name:

Street Address:

Country:

Other Brands You Currently Carry:

Why Simplicitie Would Be A Good Fit For Your Company:

Please email the following information to support@simplicitie.com we will get back to you within 24-48 hours.

First Name, Last Name:

Email Address:

Phone Number:

Shop Name:

Street Address:

Country:

We want to speak to you too! Email us at happiness@simplicitie.com with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for the items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with the carrier(s) for damaged and/or lost shipments.